Very professional. Sent someone out who gave me an estimate and gave me a demonstration which I wasn’t expecting, but was appreciated. Made an effort to get it done quickly and set an appt and followed up with emails with estimate, apt confirmation and they sent David out to do the work who was polite, professional and considerate. This is about as professional as you can get. Wonderful surprise after working with many companies who just don’t get customer service. My floors look beautiful!!!!! Very impressed! – Paul D.
Shower grouting needed repair/updating on floor. Initially the communication indicated just ‘repairing’ in a band aid type of way but my wife and I had the understanding that the removal of grouting needed to take place with concerns of mildew. The appointment was made and the understanding was not clear to him so we postponed. After a conversation with the sales person who quoted the call and an understanding of the expectation clarity was established and another appointment with the ‘repair’ completed. After observation we are pleased and even moreso since using it for 4 days. Our concerns were clarified and a pleasant, professional atmosphere existed throughout the process with the work completion in a timely manner. THANX – D. Taylor
I am very pleased in every aspect with my association with Groutsmith of Tulsa for the work performed in my bathroom and powder room. The grout in my bathroom was dirty looking and impossible to clean with the standard bathroom cleaners and scrub brushes and a cracked tile needed to be replaced. My powder room had small marble tiles that looked dingy and in some places you couldn’t differentiate between the grout and the white tiles. Both floors now look like new! Also, I did not feel any annoying sales pressure. The person who came and discussed what Groutsmith could do, answered all my questions and provided the estimate was very pleasant and professional, and that goes for the person who performed the actual dirty work as well. I couldn’t be more pleased and highly recommend Groutsmith without hesitation. – M. Potter
We built a new house only 2 years ago in a neighborhood with extremely hard water. I tried everything to clean my shower floor. Nothing worked. I called Groutsmith. They came out and gave me an estimate and scheduled an appointment. I can’t believe the great job I received and the professionalism of their company. The problem turned out to be so severe that they had to make a return visit with stronger equipment. They did the job they said they would do at the price they quoted. I am extremely please with the results I got. I would recommend this company to anyone. – Diane B.
I am SO VERY IMPRESSED with Groutsmith of Tulsa!! From the estimate and demo to the delivery of the service, everything was handle professionally, on time and with EXCELLENT results. My floors and shower look AMAZING!!! I can not say enough about how much I love their services. I had an estimate on a Friday afternoon and called Monday morning to schedule service. I was scheduled for the next day, Tuesday, with the work being completed on time and with great quality. The office is super friendly and the techs who visited my home were professional, friendly and called me to give updates as requested.
If you need tiles cleaned and maintained, I would highly recommend Groutsmith of Tulsa. It is sometimes hard to find professional, kind, and reliable industry services, but in Groutsmith of Tulsa it has been found. Thank you for doing just a great job!! – A. Robinson
Groutsmith cleaned and sealed all the tile and grout in our home. I had no idea how dirty the grout and tiles were until I saw the finished product. All the discoloration was gone and the imperfections were covered. The floors look brand new. I was amazed and so pleased with the result. And there is a 10 yr warranty on the sealer! I wish I had done this when we first bought the house. – J. Boss
Came home last night to my AMAZINGLY CLEAN floors!!!! I am BEYOND SATISFIED!! I have tried EVERY cleaner and combination of ‘grout-cleaning-formulas’ imaginable…I thought I’d have to replace my floors if I ever wanted to get ‘clean’ grout. GROUTSMITH CAME THROUGH FOR ME—AND—IT WAS VERY AFFORDABLE!!!! The Groutsmith Team is WONDERFUL…every person on the team was very professional, friendly, and made me feel like a valued customer. – Susan P.
The floors of my recently purchased house were really bad. The grout was all different shades of grey and that made the floors look dirty even after cleaning. The groutsmith refurbished the floors and showers and now they look new. Plus, their price was the least expensive quote I got! I will call them again for sure . Now, whenever I look at my floors, I feel happy. – Holly G.
Groutsmith does a great job on all our tile work! We flip houses here locally and use them whenever grout work is needed. They have also done work on our personal home by cleaning our full tiled shower. I was glad they did it and spent about 5 hours on it because I would have never devoted that much time to making it look brand new again. They are professional and always on time. Thank you Groutsmith!!! – Steven K.
Incredible customer service! They went out of their way to correct a misunderstanding in scheduling and did great work, including follow-up to ensure we were totally satisfied. Highly recommended – Brandon R.